How To Switch From Website Builder To cPanel Hosting

Warning: Since April 2017 I’ve been receiving an overwhelming amount of bad reviews for eHost, and it’s clear this company has dropped the ball somewhere. I do not recommend this company. I suggest you check the links below to help you choose the right hosting for your website(s):

Disclaimer: Everything below was written back when I used to receive good feedback for eHost. Even if it appears positive below, that does not reflect eHost’s current standing according to our ratings system.

Trying to choose between website builder or cPanel hosting? Take this 2-minute quiz to find out which one is right for your project.

Or maybe you’re thinking about signing up for eHost, or you already did, and you’re wondering…

What if i don’t like the website builder? Can I switch my account from Website Builder to cPanel Hosting without paying more?

What about the same scenario with cPanel? Can I switch my account from cPanel Hosting to Website Builder?

I’m happy to tell you the answer is yes.

Here’s how:

  1. Log in to your eHost account
  2. Click on “Support” in the menu at the top right of the screen.
  3. You’ll then see a page with three options – Chat support, phone support and email support. I’ve always used their chat support, so I can recommend that.
  4. Select Billing support
  5. Tell them, “I purchased a Website Builder account, but decided it’s not for me, and I’d like to switch my site to a cPanel Hosting account. Please refund my purchase so I can then sign up for a cPanel account instead.”
  6. A friendly rep will assist you. They may be able to do it right then, or they may have to open a ticket so a Billing Administrator can take care of it for you. Either way, rest assured it will get done.
  7. Once your refund is confirmed, then you can go ahead and purchase a new account, this time the cPanel account type. Login to eHost and…
  8. Click “create new website”
  9. Choose “cPanel Hosting”
  10. Proceed to payment for your new account and complete the signup process.
  11. Enjoy!

  1. Reply
    kartikey April 15, 2017 at 1:35 pm

    yup steve is right first u have to purchase a new cpanel account with a dummy domain they will give u(they will not register it ) then have to mail them again to to refund the previous web builder account

  2. Reply
    Bryan March 27, 2017 at 2:47 pm

    Exactly what I was looking for. Thank you.

  3. Reply
    Steve Authier September 25, 2016 at 10:41 am

    These instructions are no longer valid. eHost will not reimburse for the Website Builder purchase until you purchase a new cPanel plan. Then you must contact them to request a refund for the Website Builder plan, which you will receive in 5 to 7 business days.

    • Reply
      Johnny Lee November 15, 2016 at 5:35 am

      Thanks for the update Steve. Since I don’t have time to update on every single little policy change of every host I review, user-contributed updates do help. I will update it to reflect the info you provided. Since I wrote this I have really been trying to push people to use cPanel Hosting instead of website builder, anyway. Some people still message me on here with questions because they had already signed up for it, though… Really wish it was easy to switch.

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