eHost FAQs – Frequently Asked Questions
Hosting expert: Johnny Lee
Updated for accuracy on September 14, 2018
Click on any question to reveal the answer.
Can I transfer my current domain over to eHost?
You can transfer your website to be hosted at eHost. However, eHost doesn’t currently accept domain name transfers, so you would need to keep your domain registered where it is, or transfer to a registrar like NameCheap, eNom, GoDaddy, or similar. Then you can simply set the nameserver settings, which you can find on the ‘Transfer Domains’ tab under the ‘Domains’ page, to point to your eHost account.
I want to transfer my website to eHost. Can they do it for me?
eHost does not currently have a service to transfer your site to their hosting. You’ll need to transfer your website or hire someone to do it for you. You may wish to check out our list of best web hosts that offer free website migration (they will transfer your site from your old host for free)
On a Website Builder account, can I edit source code of pages?
Editing of source code is not supported by the Website Builder, as this platform is intended for people who want an easy, drag and drop solution to building a website. Intermediate and advanced users should choose cPanel Hosting instead of a website builder platform.
On a Website Builder account, do I get FTP access?
FTP is not supported on Website Builder accounts. On the Website Builder, all aspects of your website are controlled through the website builder itself. No external access is necessary. If you need FTP access for any reason, please choose a cPanel Hosting host instead of using a website builder.
I already have a domain registered elsewhere. Can I use that with eHost?
Yes. All you need to do is follow the ‘Already Own a Domain?’ steps on the Domains page.
Does eHost Offer Monthly Payment?
No, unfortunately not. You may wish to check out HostGator’s plans because they offer month-to-month payment.
I want to try eHost's Website Builder. What if I sign up and change my mind about it? Can I switch to cPanel Hosting instead?
Yes. Simply contact their support by chat, email or phone and tell them you want to switch your account from Website Builder to cPanel Hosting, and they will fully refund your original purchase. Then you can login to you eHost account, click “create new website” and choose the cPanel Hosting account. For more detailed instructions, see my quick guide to switching from Website Builder to cPanel Hosting on eHost (opens in a new window).
Can I see all of eHost's templates before I sign up?
I wish they had their system set up that way. Unfortunately not. That’s why I made this video showing you some examples of eHost’s templates in their Website Builder.
Can I see some examples of sites that are hosted by eHost?
Yes. I searched around and posted a few example sites so you can see something real, live, in action. Click here to see examples of sites hosted by eHost in a new tab.
If you have a question that I didn’t answer above, please leave a comment below and I will answer your question as soon as possible.
Wishing you the best,